NEXT GENERATION CUSTOMER INTELLIGENCE

Technology

Discover hidden insights in customer feedback and complex qualitative data. SUMMETIX uses proprietary Argument Mining and large language models to discover patterns and trends that will change your business.

summetix GmbH (formerly known as ArgumenText) is a spin-off from the Ubiquitous Knowledge Processing (UKP) Lab at the Technical University of Darmstadt. The technology behind SUMMETIX is based on several years of intense research in multiple areas of Natural Language Processing, Deep Learning and Argument Mining. The results have been published in top-tier scientific outlets. Below is an overview of the key components of our system.

Filter Arguments

Highlight the most insightful arguments

less data required for meaningful Gen AI
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Aggregate Insights

Logically group meaningful arguments

faster than humans without compromising quality
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Detect Anomalies

Automatically detect anomalies ahead of time

months earlier than current methods
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